Privacy Policy
This Privacy Policy describes how Descrai collects, uses, and protects your information in compliance with GDPR (for EEA/UK/Switzerland users) and HIPAA (for U.S. users handling PHI).
1. Data We Collect
Account Data: name, email, institution
Device Data: smart glasses usage, logs
Experiment Data: audio, video, metadata
PHI (Optional): only if explicitly processed under a signed BAA
Integration Data: ELN/LIMS connections
Payment Data: billing information
2. Data Use
We process data only to:
Provide and improve the Services
Generate experimental documentation
Enable integrations (ELNs, LIMS)
Comply with legal and regulatory obligations
3. Data Storage & Security
All data encrypted in transit (TLS 1.2+) and at rest (AES-256).
PHI stored in HIPAA-compliant infrastructure.
Access logged and restricted by least-privilege principles.
4. GDPR Lawful Bases
We process personal data under one or more of the following legal bases:
Contract: to provide Services you’ve subscribed to
Consent: where you opt in for certain features
Legal Obligation: compliance with law or regulations
Legitimate Interests: improving Services, research, and security
5. Data Sharing
We may share data with:
Cloud hosting providers (under GDPR-compliant agreements)
Payment processors (PCI-DSS compliant)
ELNs/LIMS (only when you enable integrations)
Legal authorities (only when required)
We do not sell data.
6. Data Retention
Research data: retained until deleted by you.
PHI: retained only as required by HIPAA or contractual obligations.
Account data: retained while active, or as legally required.
7. Your Rights
GDPR: right of access, rectification, erasure, portability, restriction, objection.
HIPAA: right to access your PHI, request amendments, and receive an accounting of disclosures.
8. Breach Notification
If a data breach occurs, we will notify affected users within 72 hours (GDPR) or without unreasonable delay, and no later than 60 days (HIPAA).
9. International Transfers
If you are in the EEA/UK, we rely on Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.
10. Contact
To exercise rights or request compliance information, contact:
Ramiz Nathani, ramiz@descrai.io
For EU/UK users, you may also contact your local Data Protection Authority.